Job Description

Role description

EXPECTED RESULTS

Assigned Responsibilities

  • Collaboratively works with business analysts, quality control testers, scrum masters, product owners, subject matter experts, and other relevant roles to deliver minimum viable products or services.

  • Prepares standards-based high-level, detailed technical designs (solution, application, database, integrations, or application programming interface) in close collaboration with the team, technical leaders, and other roles.

  • Resolves the incidents, most complex and challenging technical issues that escalate from L1 and L2 support teams.

  • Conduct thorough root cause analysis to identify the underlying reasons for recurring problems and implement permanent solutions to prevent future occurrences.

  • Perform proactive problem prevention and improve system stability.

  • Analyze and debug code to identify and fix software defects...

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