Technical Lead, Infrastructure (Toronto)

Technical Lead, Infrastructure

Reports to: Senior Manager, Infrastructure and Support.

Purpose of the Role

As the Technical Lead, you will serve as the primary subject‑matter expert for our enterprise on‑premises infrastructure. This role combines high‑level technical administration with team leadership, bridging the gap between technical execution and strategic project management. You will ensure our core systems — Citrix DaaS, Cisco UCS, ESXi servers, and Hitachi SAN — remain resilient, scalable, and optimized. You will collaborate with leaders and system administrators, oversee day‑to‑day operations, close tickets within SLA, mentor staff, and lead high‑priority infrastructure projects, acting as the point of escalation for complex issues involving Citrix DaaS, ESXi infrastructure, Linux and Windows servers, Active Directory, and Exchange.

Your Responsibilities Will Include:

• Infrastructure and Network Strategic Oversight
  • Ove...