Job Description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

Responsible for providing technical support to global clients remotely

Responsibilities

Requirements:

  • BE/B Tech in Computer Science, Electronics and Communications, or Electrical Engineering
  • 5+ years of relevant customer support experience in the Telecom applications such as Prepaid, Postpaid, NGIN, Voicemail, and Unified Messaging
  • Good experience in rendering the highest degree of technical support (Tier 2 and Tier 3)
  • Having high technical troubleshooting skills to handle complex issues in real-time
  • Telecom signaling protocols: SS7, SIGTRAN, TCAP, INAP, AIN, and SIP
  • Operating Systems: Solaris, Linux, and Windows
  • Databases: Oracle 11g, 12c, 19c, GoldenGate
  • Basic knowledge of SQL queries...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Transaction Network Services today.

    Submit Application