Job Description
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
Responsible for providing technical support to global clients remotely
Responsibilities
Requirements:
BE/B Tech in Computer Science, Electronics and Communications, or Electrical Engineering 5+ years of relevant customer support experience in the Telecom applications such as Prepaid, Postpaid, NGIN, Voicemail, and Unified Messaging Good experience in rendering the highest degree of technical support (Tier 2 and Tier 3) Having high technical troubleshooting skills to handle complex issues in real-time Telecom signaling protocols: SS7, SIGTRAN, TCAP, INAP, AIN, and SIP Operating Systems: Solaris, Linux, and Windows Databases: Oracle 11g, 12c, 19c, GoldenGate Basic knowled...
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