Job Description
Location: Bangalore
Employment Type: Full-time
About The Role
We are looking for a Technical Integration Specialist to partner closely with our merchants and ensure they have a smooth experience integrating our platform. In this role, you will be the go-to technical advisor and integration guide — helping merchants understand our APIs, troubleshoot issues, and successfully launch their products with us. You'll bridge the gap between technical implementation and customer success, ensuring that every merchant sees value from day one.
Key Responsibilities
Employment Type: Full-time
About The Role
We are looking for a Technical Integration Specialist to partner closely with our merchants and ensure they have a smooth experience integrating our platform. In this role, you will be the go-to technical advisor and integration guide — helping merchants understand our APIs, troubleshoot issues, and successfully launch their products with us. You'll bridge the gap between technical implementation and customer success, ensuring that every merchant sees value from day one.
Key Responsibilities
- Merchant Onboarding & Integration Support: Guide merchants step-by-step through the technical integration process — from initial setup and sandbox testing to going live.
- Technical Troubleshooting: Assist merchants with API queries, webhook configurations, SDK usage, and platform errors by diagnosing issues and providing solutions quickly.
- Manage Merch...
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