Technical Incident Manager

Technical Incident Manager in Thame.

Salary: Up to £24,400 per annum, pending experience, plus Saturday mornings paid as overtime at time and a half.

Hours: 35-hour week. 9:00am-5:00pm Monday to Friday, with a 1-hour unpaid lunch and 1 in 4 Saturdays, 9:00am-1:00pm paid as overtime.

Benefits: A lot! Various healthcare provisions, a generous employer-contributed pension scheme, enhanced holiday allowance, and a work-from-home option with 3 days in the office and 2 days working remotely. 

Our client, a leader in mechanical breakdown warranties, roadside assistance, and maintenance contracts for vehicles with over 40 years' experience, operating in 9 European markets, is currently looking to recruit a Technical Incident Manager to operate from their office in Thame. 

Reporting to our client's Administration Team Manager, you will be responsible on a day-to-day basis for answering customer calls/emails in a professional...