Job Description

Are you ready to make your next career move to join ourteamasourTechnical Helpdesk Troubleshooterfor KONE Mexico based in Puebla? 

  • Do you hold a bachelor’s degree in Engineering or a related field?
  • Are you confident using IT tools to support your daily work and communication?
  • Are you flexible, adaptable, and willing to travel as needed?
  • Do you have a strong customer service mindset and enjoy collaborating to deliver the best solutions?

    • As our Technical Helpdesk Troubleshooter, you will play a key role in providing expert technical assistance to our Front Lines teams, ensuring that maintenance operations run smoothly and efficiently across KONE Mexico.

    You’ll act as the first line of remote support, helping technicians diagnose issues, identify root causes, and define effective corrective solutions.

    In this role, you will support spare part identification and contribute to defining proximity stock requirements for new Li...

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    Take the next step in your AI career. Submit your application to KONE today.

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