Job Description

We are looking for A Technical Help Desk Troubleshooter who will be the first point of contact in technical queries and provides remote technical support during the maintenance phase of KONE and/or non-KONE products.

A Technical Help Des (THD) Troubleshooter will support maintenance technicians in resolving technical issues, working to ensure products are maintained in compliance with KONE’s safety, process and quality requirements.

Technical help desk and site support services for Front Lines:

  • Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution.
  • Provide spare part identification support.
  • Support in proximity stock definition for new LIS.
  • Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs.
  • Together with 24/7 Operations Center support technicians in configuring and repairing KRM devices and connections.

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    Job Details

    Location
    Riyadh, Riyadh Province, Saudi Arabia
    Job Type
    À temps plein
    Category
    Computer Occupations
    Posted Date
    February 23, 2026
    Deadline
    April 04, 2026