Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Main responsibilities

  • Responsible to reply on questions and enquiries from internal customers regarding products, technical support and/or service related tasks, on a day to day basis and in a timely manner.
  • Responsible to provide technical expertise, commercial advice and troubleshooting to customers, end-users and internal WSS stakeholders.
  • To be capable of solving customer problems by providing first class technical support and solutions
  • Responsible for continuously update and maintain the required knowledge databases developed to find information to provide necessary answers and required product information
  • Utilize appropriate IT tools available for transparent and consistent way of working
  • Ensure appropriate problem solving and close cooperation with other functions internally in o...

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