Job Description
Key Responsibilities:
- Provide technical support to clients or internal teams via phone, email, or on-site.
- Assist in the installation, configuration, and testing of hardware/software systems.
- Troubleshoot technical issues and recommend timely solutions.
- Coordinate with engineering, product, or service teams to resolve escalated issues.
- Create and maintain technical documentation, reports, and user manuals.
- Assist in the training of users or clients on system usage and best practices.
- Stay updated on product changes, industry trends, and new technologies.
- Maintain service logs and track client interactions for quality assurance.
- Ensure compliance with quality standards and safety regulations.
Qualifications & Skills:
- Bachelor's degree or diploma in Engineering, IT, Electronics, or a related technical field.
- 0–3 years of relevant experience in...
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