Job Description

Key Responsibilities:

  • Provide technical support to clients or internal teams via phone, email, or on-site.
  • Assist in the installation, configuration, and testing of hardware/software systems.
  • Troubleshoot technical issues and recommend timely solutions.
  • Coordinate with engineering, product, or service teams to resolve escalated issues.
  • Create and maintain technical documentation, reports, and user manuals.
  • Assist in the training of users or clients on system usage and best practices.
  • Stay updated on product changes, industry trends, and new technologies.
  • Maintain service logs and track client interactions for quality assurance.
  • Ensure compliance with quality standards and safety regulations.

Qualifications & Skills:

  • Bachelor's degree or diploma in Engineering, IT, Electronics, or a related technical field.
  • 0–3 years of relevant experience in...

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