Job Description

Role: Technical Engineer(Unix)

Duration: Full time

Location: KL

Job Description:

Responsibilities


•       Schedules with customers on preventive maintenance activities.


•       Performs onsite comprehensive preventive maintenance.


•       Generates comprehensive preventive maintenance reports.


•       Uploads preventive maintenance reports to Field Service Management System.


•       Updates tickets in a timely manner in Field Service Management System.


•       Provides technical assistance to Level 1 Engineers.


•       Provides onsite or offsite support to customers.


•       Prepares incident reports if required.


•       Prepares problem management reports, if required.


•       Handles small scale projects independently and assists in large scale project deployment.


•       Assists in project deployment and ensures deployment according ...

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