Job Description
- •Schedules with customers on preventive maintenance activities.
- •Performs onsite comprehensive preventive maintenance.
- •Generates comprehensive preventive maintenance reports.
- •Uploads preventive maintenance reports to Field Service Management System.
- •Updates tickets in a timely manner in Field Service Management System.
- •Provides technical assistance to Level 1 Engineers.
- •Provides onsite or offsite support to customers.
- •Prepares incident reports if required.
- •Prepares problem management reports, if required.
- •Handles small scale projects independently and assists in large scale project deployment.
- •Assists in project deployment and ensures deployment is according to timeline.
- •Provides input to develop documents for projects.
- •Captures and updates project implementation technical issues for lessons learned.
- •Conducts project testing and commissioning with cus...
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