Job Description

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources.

Responsibilities:

  • Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help.
  • Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products.
  • Create visual aids such as diagrams, screenshots and videos to enhance the documentation.
  • Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence t...

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