Job Description
We are seeking highly motivated and well-qualified candidates to join our internship program under the Knowledge Base and Technical Documentation Department.
Main Responsibilities:
- Write technical documentation such as User Manuals, Training Materials, Release Notes, Product Sheets, FAQs and Lab Exercises.
- Develop content in alternative media forms such as Video Tutorials and interactive software simulations to complement existing documentation.
- Update existing documentation to support enhancements and bug fixes in new version updates.
- Create articles in the knowledge base to enhance product knowledge.
- Edit, review and proofread documentation before publication or insertion into the knowledge base.
- Assist in compiling and organizing requirements and answers in Requests for Information (RFI).
- Organize content in a way that is optimized for search and easy to navigate.
Requirements/ Expectations:
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