Technical Delivery Manager - ITSM

We are seeking an experienced Technical Delivery Manager with strong ServiceNow development expertise to support the delivery of ICT Service Management initiatives within a large, complex enterprise environment. This role is suited to a hands-on technical leader who can design, develop and deliver ServiceNow enhancements while guiding technical outcomes across projects and operational teams.
Working within a mature technology function, you will play a key role in architecting, designing and implementing solutions aligned to enterprise standards, while contributing to the continual improvement of ITSM capabilities.
 
Key Responsibilities

• Lead and contribute to the technical design, architecture and delivery of ServiceNow solutions, enhancements and new modules
• Perform hands-on development including scripting, coding and automation within ServiceNow
• Collaborate with internal and external teams to im...