Job Description

We are seeking an experienced Technical Delivery Manager with strong ServiceNow development expertise to support the delivery of ICT Service Management initiatives within a large, complex enterprise environment. This role is suited to a hands-on technical leader who can design, develop and deliver ServiceNow enhancements while guiding technical outcomes across projects and operational teams.
Working within a mature technology function, you will play a key role in architecting, designing and implementing solutions aligned to enterprise standards, while contributing to the continual improvement of ITSM capabilities.

Key Responsibilities
  • Lead and contribute to the technical design, architecture and delivery of ServiceNow solutions, enhancements and new modules
  • Perform hands-on development including scripting, coding and automation within ServiceNow
  • Collaborate with internal and external teams to implement process improvements, workflows an...

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