Job Description
Enverus is a leading energy SaaS company that provides highly technical insights and predictive/prescriptive analytics to empower customers to make informed decisions that increase profit. As an Application Support Analyst in the Business Automation department, you will have the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will allow you to use your skills and knowledge to help our customers optimize their experience with Enverus.
Key Responsibilities:
+ Provide first-level support for Enverus software applications, data, products, and services, answering and prioritizing service requests received via voice mail and email, which may include rotating holidays and weekends.
+ Resolve product or service issues by clarifying customer complaints, determining the cause of the problem, selecting and explaining the solution to solve...
Key Responsibilities:
+ Provide first-level support for Enverus software applications, data, products, and services, answering and prioritizing service requests received via voice mail and email, which may include rotating holidays and weekends.
+ Resolve product or service issues by clarifying customer complaints, determining the cause of the problem, selecting and explaining the solution to solve...
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