Technical Customer Support Representative with Dutch

Within your role, you will:

• Provide best-in-class customer service and problem resolution to customer queries


• Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution


• Initiate, manage, answer, and solve customers’ queries


• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact


• Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms

What will make you successful for the role:

• A C1 level of Dutch (both written & spoken)


• A B2 level of English (both written & spoken)


• Proficiency with Microsoft Office applications, especially in Excel


• Standard Operating system understanding and Office tools...