Job Description
Job Title: Technical Customer Support Representative
Location: Karachi, Pakistan
Type: Permanent
Working Arrangements: Hybrid
Working Hours: 7PM - 3AM
BRIEF SUMMARY
The Customer Support Representative is responsible for providing exceptional support to users of PrecisionCare Software applications. This role involves assisting users with software-related inquiries, troubleshooting technical issues, and ensuring users have a positive experience using our applications. You play a crucial role in ensuring the success of our software solutions. You are part of a team that collaborates closely to address user-facing issues while providing high-quality customer support. Reasonable accommodations statement: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
Responsible for...
Location: Karachi, Pakistan
Type: Permanent
Working Arrangements: Hybrid
Working Hours: 7PM - 3AM
BRIEF SUMMARY
The Customer Support Representative is responsible for providing exceptional support to users of PrecisionCare Software applications. This role involves assisting users with software-related inquiries, troubleshooting technical issues, and ensuring users have a positive experience using our applications. You play a crucial role in ensuring the success of our software solutions. You are part of a team that collaborates closely to address user-facing issues while providing high-quality customer support. Reasonable accommodations statement: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS
Responsible for...
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