Technical Customer Support Representative (Italian Speaker)

Technical Customer Support Representative (Italian speaker)
Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.

Permanent Full Time

Support Operations

Location: Madrid, Spain

What you'll do:

As a Technical Support Specialist, your key responsibility is providing technical expertise on database setup, device troubleshooting, portal configuration, and product training to resellers. You will implement solutions via phone, chat, and e‑mail, manage the return/exchange process, and elevate severe concerns to management. You will support global strategic initiatives to safeguard customer data confidentiality and collaborate with internal departments, partners, and sales representatives to resolve customer complaints.

How you'll make an impact:

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• Support partners, customers, sales representatives, and internal ...