Technical Customer Support Level 2 3 (Bogotá)

Flex is a integral leader in strategic technical support and AI‑driven tools, dedicated to innovation, customer success, and teamwork. We partner with Fortune 500 companies and are growing quickly. Now, we’re looking for a sharp, customer‑savvy Technical Support Engineer (Level 2/3) to join our Customer Support Team.

About the Role

This isn’t your average support role. If you’re passionate about solving complex technical challenges, driving customer success, and working in a fast‑growing software and services company, this opportunity is for you.

As a Level 2/3 Support Engineer, you’ll be the go‑to expert for advanced technical issues, collaborating closely with product and engineering teams, and ensuring our customers achieve their goals. You’ll also lead special projects that improve operations, shape product quality, and enhance the overall customer experience.

What You’ll Do

• Product Expertise: Build deep knowledge of Flex products t...