Technical Customer Support Engineer

Your Title: Technical Customer Support Engineer

Job Location: Tokyo (In-Office)

Division: AECO

Turn your 3D CAD expertise into cutting-edge BIM solutions and become the go-to technical expert for Japan’s construction innovators.

What You Will Do

We're looking for an experienced Technical Customer Support Professional to join our dynamic team at Trimble Solutions Japan. In this role, you will play a key role in delivering exceptional technical support and training for our products, ensuring customers achieve the highest level of success. You’ll work closely with the sales team, assisting them in reaching their targets, and contribute directly to overall business performance.

Your responsibilities will include resolving technical issues efficiently, conducting in-depth research, diagnosing and troubleshooting problems, and delivering comprehensive training sessions that empower users. You will provide high-level support f...