Job Description

*Resume MUST be in English, or it will not be processed

Location: LATAM

Team: Customer Support

Role: Technical Customer Support (LATAM)

Mode: Remote

About Respond.io
Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place.
Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io enables fast-growing companies around the world to capture, convert, and retain customers at scale.
We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management

Our Culture

  • Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value
  • Th...

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