Job Description

About the Role

Grade Level (for internal use): 08

Technical Customer Success Specialist

Location: Mexico City, MX (Virtual)

The Team

The Polk Automotive Solutions Customer Success Team is a dynamic, solutions‑oriented team of account management and product enablement professionals. Through industry insights and product consulting, we bring strategic ideas to our internal and external clients. Through timelines, documentation and internal and external communication, we ensure positive customer outcomes.

The Impact

The PAS Customer Success Team is that of true sales enablement. The Technical Customer Success Specialist team, a subset of the Customer Success Team, removes barriers to product fulfillment and provides frictionless facilitation to deliver successful, valuable outcomes and results through the utilization of Polk data and processes.

Objectives

Act as the day‑to‑day project manager for PAS P...

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