Technical Customer Success Manager, Endpoint Security

Why Join Us?

We are seeking a highly motivated and customer-focused Technical Customer Success Manager (TCSM) to serve as a trusted advisor for our cyber security customers. This role combines deep technical expertise with strategic customer engagement, ensuring customers maximize the value of their security investments while achieving their business objectives.

The ideal candidate possesses strong endpoint security knowledge, a startup mentality, exceptional problem‑solving skills, and the ability to translate complex technical challenges into meaningful business outcomes. They are comfortable engaging with stakeholders ranging from security administrators to C‑level executives and are passionate about driving customer success.

Customer Success & Strategic Advisory

• Serve as the primary post‑sales technical advisor and trusted partner for assigned customers.
• Develop strong relationships with customer stakeholders, including secu...