Technical Customer Service Specialist

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare professionals worldwide with non-invasive, continuous monitoring and effective therapeutic solutions.

Sentec earned Kununu’s Top Company award in 2025 and 2026.

Learn more about us – watch our company video

Technical Customer Service Specialist (Medical Devices)

Job Overview

We are seeking a proactive service-oriented and technically skilled team member to join our Technical Customer Service team. This role serves as 2nd level support and involves managing and documenting customer complaints and supporting both internal and external stakeholders. You will handle and analyze technical inquiries, coordinate cross-functional investigations, and ensure high...