Job Description
At Mondraker, we’ve been designing groundbreaking bikes for over 25 years. Innovation, technology, and our passion for MTB have taken us to the top — and we continue working hard toward the future.
We are now looking for a Customer Service Representative with strong technical skills — someone who not only enjoys speaking with customers, but also understands bikes inside and out. If taking apart and rebuilding a frame feels as natural to you as riding itself, and you enjoy helping people, this is your opportunity.
Your Mission
- Serve as the main point of contact for dealers regarding all technical questions related to mechanics and components
- Answer questions about assembly, maintenance, compatibility, and upgrades
- Diagnose technical issues and handle warranty claims quickly and accurately
- Work closely with the product team by providing real–world feedback to improve our bikes
- Collaborate with sales, logistics, and pro...
Ready to Apply?
Take the next step in your AI career. Submit your application to Mondraker (Blue Factory Team S.L.U.) today.
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