Job Description
Technical Customer Service Manager
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Date:Jul 20, 2026
Location: Kuantan, 06, MY, 26080
Company: W. R. Grace & Co.
Job Description
W.R Grace is seeking a Technical Customer Service (TCS) Manager to join our Materials Technology Business & TCS team. This role reports to the Regional TCS Lead and is located in Kuantan, Malaysia.
The position is a TCS Manager role that provides technical advise and support to both external and internal customers on colloidal silica application.
Responsibilities
+ Advise customers on the product selection and use in various industrial applications including catalyst manufacturing, functional additives, processing aids, coatings & paints, inorganic binder, etc.
+ Support customer acquisition. Act as technical interface between Grace and customers by cooperating closely with commercial and technical functions.
+ Support new product introduction ...
Apply now »
Date:Jul 20, 2026
Location: Kuantan, 06, MY, 26080
Company: W. R. Grace & Co.
Job Description
W.R Grace is seeking a Technical Customer Service (TCS) Manager to join our Materials Technology Business & TCS team. This role reports to the Regional TCS Lead and is located in Kuantan, Malaysia.
The position is a TCS Manager role that provides technical advise and support to both external and internal customers on colloidal silica application.
Responsibilities
+ Advise customers on the product selection and use in various industrial applications including catalyst manufacturing, functional additives, processing aids, coatings & paints, inorganic binder, etc.
+ Support customer acquisition. Act as technical interface between Grace and customers by cooperating closely with commercial and technical functions.
+ Support new product introduction ...
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