Technical Communicator

Location: Preferably Edmonton but any 3 Star Finning Facility

Schedule: Monday to Friday, Full-Time

Build Solutions. Solve Problems. Support Customers.

Finning is seeking an experienced Technical Communicator to join our team. In this critical role, you will serve as a technical expert, providing advanced troubleshooting support to technicians, service teams, and customers across our operations. Working closely with Caterpillar, internal stakeholders, and field teams, you will help identify, investigate, and resolve complex product health issues while driving continuous improvement in equipment reliability and customer satisfaction.

What You'll Do

Technical Support & Problem Resolution

• Provide advanced technical support to field and shop technicians to efficiently diagnose and repair customer equipment.
• Troubleshoot complex mechanical, hydraulic, electrical, and engine system issues based on information provided by techn...