Technical Communicator

AB200 - Acheson - 269 St Street Acheson, AB T7X6E1, CAN

AB203 - Nisku - 5th 1403 5 Street Nisku, AB T9E8C7, CAN

AB205 - Edmonton - 105th th Avenue Edmonton, AB T5S1G4, CAN

AB210-Red Deer-Queensland 123 Queensland Crescent Red Deer, AB T4P2P6, CAN

Accountable/responsible assisting in support of centralized Customer and Product functions allowing service departments to more efficiently serve customers.
Create a knowledge center of excellence for diagnostics within the company.

The Role

• Facilitates superior, efficient interactions between Wajax technicians and to
  provide ultimate support to our customer/s.
• Develop expert understanding of technology offerings such as Global-e,
  Consite, Tigercat Remote LOG etc.
• Utilize failure analysis reports and communicate results to assist internal
  branch service departments with support.
• Communicate technical bulletins, PIP’s, PSB's (manufactu...