Technical Client Support Advisor

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

ORACLE and UNIX Technical Support consultants required for vendor to the investment banking arena, to work on their highly technical application support desk.  Providing support to many of the largest financial institutions across the world, the analyst will provide detailed communication back to the client and track the case through to its resolution. This will involve detailed investigation of application log files and database outputs, as well as understanding t...