Job Description
- Opportunity to lead critical change initiatives
- Work with advanced ITSM tools, cloud platforms, and DevSecOps practices.
Job Description
- Oversee the complete lifecycle of technical changes-from initiation to closure.
- Conduct risk and impact assessments for infrastructure and security-related changes.
- Chair Change Advisory Board (CAB) meetings and ensure stakeholder alignment.
- Collaborate with Infrastructure, Network, Cloud, Security, Application, and DevOps teams.
- Ensure compliance with ISO 27001, NIST, and internal governance standards.
- Plan and coordinate change windows to minimize business disruption.
- Track KPIs and provide regular reports to leadership.
- Drive continuous improvement and automation using ITSM tools like ServiceNow and BMC Remedy.
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