Job Description

Is this role right for you?

In this role you will:
  • Ensure that requirements are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes and that there is value and consistency added to the user experience. Experience must include both Agile and Waterfall.

  • Develop and maintain relationships with stakeholders and subject matter experts to gather requirements and manage their expectations

  • Manage timely communications to business stakeholders and conduct training and development programs to support user learning and adoption of new enhancements to Salesforce

  • Prepare and execute test cases as part of functional and end-to-end testing leveraging general and salesforce specific best practices.

  • Monitor, evaluate training activities, program effectiveness and KPIs to ensure success of the change initiatives
  • Develop a strong knowledge of the product backlog and work closely wit...

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