Job Description
- Answer and direct phone calls
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist the preparation of regularly scheduled reports
- Develop and maintain filing system
- Provide information by answering questions and requests
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Maintain computer and manual filing system
- Handle sensitive information in a confidential manner
- Coordinate office procedure
- Reply to email, telephone or face to face enquiries especially to the clients/unit owners
- Provide excellent customer service
- Resolve problems
- Coordinate matters to the in-charge personnel
- Greet and assist clients to the office
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