Technical Architect - Amazon Connect

## Job DescriptionAs a Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers.**Responsibilities:*** Develop a comprehensive understanding of customers' functional and technical requirements, ensuring alignment with their business objectives through the effective use of Zendesk functionalities.* Owning the end-to-end technical delivery of specific customer implementation projects.* Delivering comprehensive, complex implementations of contact centers with Zendesk for Contact Center.* Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3 and more.* Lead technical projects involving multiplate development and architecture resources.* Mentor junior colleagues on best practices and new technologies.* Ability to translate customer business objectives into technical solutions.*...