Technical / Application Support

About Company:

Our client centers on its expertise in providing desirable solutions, software, and programs in the fields of information technology, mass communication, and multimedia technology.

Job Description:

• Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently.
• Prioritize and manage support tickets to meet the company's established service level expectations.
• Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related to company products & APIs.
• To complete the task assigned by superiors in accordance with company goals and objectives.

Job Requirements:

• Qualifications: with 1 year and above experience. 
• A good communication, discipline, self-motivated and a team player that able to work independently with minimal supervision.
• Recognized...