Technical Application Service Specialist

6-13 years of experience

L2 Production Support

SRE

MS/SQL Server (ok if candidate has SQL,PL/SQL knowledge and has not directly worked on MS SQL)

Cloud

Dynatrace (or similar alerting and monitoring tools)

Job Description

• What you d be doing in this role supporting the set of applications in Finance Platform
• Working as Technical Application Service Specialist (TASS), focusing on alerting, monitoring and observability. Ensuring that applications are up and running. Taking preventive actions to avoid incidents/application downtimes.
• Observability, investigating & fixing service performance issues, with an engineering mentality - resolving via code changes and implementing improvements to prevent repeat issues.
• Implementing further automation and reducing toil, by utilising existing tooling or implementing new technologies
• Communicate with Business to understand requirements, socialise ideas ...