Technical Analyst

Is this role right for you?

In this role, you will:
• You thrive on managing customer issues, resolving them directly or engaging internal resources to do so.
• Ability to be hands-on during mid to complex project deployments into production. This will include the support of
assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for
viable solutions to systems problems of high complexity.
• You have a passion to ensure that all tasks are completed within a timely manner and all tasks are being logged
through our Service Now ticketing system.
• You are empathetic and can portray an accurate sense of urgency and professionalism when interacting with
customers.
• You enjoy sharing information and collaborate with members of the team to find innovative solutions

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• You ...