Job Description

Location: IN - Pune 24/7 | Job-ID: 214186 | Contract type: Standard | Business Unit: Others

Life on the team


It’s an exciting opportunity for Technical Analyst role in Computacenter’s dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills.


What you’ll do

  • Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided

  • Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other agreed channel) via ticket tools according to agreed KPIs (SLA/OLA) based on predefined Standard Operating Procedures...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Computacenter today.

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