Technical Analyst

Optimizing the way companies manage IT assets.

Job Title

Analyst

Reports To

Project Support Team Lead

Job Family, Function

Implementations, Service Delivery

FLSA

TBD

Department Mission

Deliver exceptional customer experience

Grade

TBD

How Project Support Services Contributes to Tangoe

Responsible for planning and executing project deliverables, components, and project success criteria from inception through implementation contributing to customer satisfaction.

· Interprets requirements, identifies and communicates project scope and ensures project milestones and objectives are met. 

· Ensures effective communication between technical and non-technical functions. 

· Coordinates project schedules, drives task completion, and provides outstanding customer communication. 

· Keeps management informed of key i...