Job Description

Welcome to Etex!

Wanted: Technical Advisor


As a technical advisor, you are responsible for answering technical questions from our customers (contractors, architects, installers, etc.) in the Benelux. You provide them with technical advice about our Promat product range (fire-resistant materials such as plates, sprays, paints, cuffs, etc.) and you are mainly in contact with the customer by phone or e-mail.

What you'll do

  • You capture various customer questions and you give construction advice based on the customer's needs.

  • You work out the solution in writing and substantiate it with technical drawings, calculations and advice that are available in our product database.

  • You register customer questions, follow-up and associated advice in the CRM system Salesforce.

  • You help draw up standard construction and fire safety advice to answer recurring questions.

  • You will contribut...

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