Technical Ads Support (E-Commerce Social Media)

Technical Ads Support (E-Commerce Social Media)

We are looking for a Technical Ads Support Specialist to join our growing e‑commerce social media support team. The role focuses on assisting advertisers and business owners with their online advertising campaigns, ensuring smooth ad operations, resolving technical issues, and providing excellent client service.

Key Responsibilities

• Provide technical and operational support to advertisers using social media and e‑commerce advertising platforms (e.g., Facebook Ads, TikTok Ads, Google Ads).
• Troubleshoot issues related to ad delivery, billing, targeting, and policy compliance.
• Guide clients through campaign setup, optimization, and best practices for better ad performance.
• Analyze campaign data and provide insights or recommendations for improvement.
• Coordinate with internal support and escalation teams to resolve complex issues efficiently.
• Mai...