Job Description

The Technical Activation Specialist is responsible for driving successful go-to-market execution by leading internal communications and enablement for product launches, enhancements, and business rule changes. Reporting to the Head of Technical Activation, this role ensures internal stakeholders are informed, aligned, and prepared to support launches through structured briefings, documentation, and coordinated execution.

The role bridges Product, Technology, Sales Go-To-Market, and Customer Experience teams , translating complex product and system updates into clear, actionable narratives for frontliners and internal teams.

Responsibilities

Internal Launch Communication & Enablement

  • Own end-to-end internal communications for telco product launches, feature updates, and business rule changes.
  • Develop structured launch briefs covering product positioning, system impact, key changes, and customer implications.
  • Prep...

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