Technical Account Manager

Overview

Technical Account Manager at TaskUs. TaskUs is a provider of outsourced digital services and next-generation customer experience for fast-growing technology companies.

About TaskUs: TaskUs serves clients across sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has a People First culture with approximately 45K employees in 23 locations across 12 countries.

Responsibilities

• Primary technology point of contact for assigned programs, facilitating business needs back to the Technology organization.
• Partner with internal and external stakeholders on business needs and executions; act as a conduit between customers and product/service developers, providing feedback on service effectiveness.
• Identify client needs and inform them of updates or upgrades beneficial to their business.
• Communicate new or growth strategies to the Techn...