Technical Account Manager / Solutions Engineer (Bogotá)

Job Title: Technical Account Manager / Solutions Engineer - Software Solutions

Responsibilities

• Client Engagement and Relationship Management
  • Serve as the primary technical point of contact for assigned clients, building and maintaining strong relationships.
  • Collaborate closely with clients to understand their business objectives, technical requirements, and challenges.
• Solution Design and Consultation
  • Work closely with clients to design and customize software solutions that address their specific needs and objectives.
  • Provide expert technical guidance and recommendations on product implementation, configuration, and optimization.
• Technical Support and Issue Resolution
  • Proactively identify and troubleshoot technical issues or challenges faced by clients, working closely with internal teams to ensure timely resolution.
  • Serve as a liaison between clients and internal eng...