Job Description
Technical Account Manager Senior Analyst
We’re looking for a Technical Account Manager Senior Analyst to join our team, reporting to Sr. Director - Client Support Services.
In this role, you’ll help shape how we deliver high quality outsourced services, strengthen client relationships, and ensure seamless operational execution across business process and IT service engagements.
You’ll fit right in if you’re client centric, detail oriented, collaborative, and enjoy working with global teams to solve operational challenges that meaningfully impact our clients and the business.
We’re looking for a Technical Account Manager Senior Analyst to join our team, reporting to Sr. Director - Client Support Services.
In this role, you’ll help shape how we deliver high quality outsourced services, strengthen client relationships, and ensure seamless operational execution across business process and IT service engagements.
You’ll fit right in if you’re client centric, detail oriented, collaborative, and enjoy working with global teams to solve operational challenges that meaningfully impact our clients and the business.
What You’ll Do
• Ensure successful delivery of outsourced services, meeting or exceeding contract commitments, service levels, and client expectations.
• Translate client requirements into actionable plans by contributing to project schedules, scope, risks, and budgets, ensuring operational and subcontractor teams are fully aligned.
• Build and maintain strong day...
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