Technical Account Manager

Overview

We are seeking a customer-focused, technically strong Technical Account Manager (TAM) to serve as a trusted advisor to our customers across INNERGY and Microvellum. This role sits at the intersection of Customer Success, Support, and Product, ensuring customers successfully adopt, optimize, and scale their use of our platform.

The TAM owns the technical relationship post-sale, helping customers navigate complex workflows, integrations, and product capabilities while proactively identifying risks, opportunities, and solutions.

This is a hands-on role ideal for someone who enjoys problem-solving, translating technical concepts into business value, and partnering cross-functionally to drive strong customer outcomes.

This role will primarily support the Canadian territory and requires professional fluency in French to effectively support French-speaking customers. Periodic travel (primarily within Canada and occasionally to the U.S.) is expected...