Technical Account Manager

About the Role

We're looking for a Technical Account Manager to serve as a trusted advisor to our clients — the go-to person for technology strategy, service performance, and long-term account success. This is a relationship-driven, technically grounded role for someone who can move fluidly between boardroom conversations and technical deep-dives, helping clients see further ahead and make smarter technology decisions.

You'll own the client relationship end-to-end: understanding business priorities, anticipating risks, and ensuring the technology services we deliver consistently meet — and exceed — expectations.

What You'll Do:

Client Advisory & Relationship Management

• Act as the primary point of contact and trusted advisor for a portfolio of assigned client accounts
• Facilitate Quarterly Business Reviews (QBRs), strategic planning sessions, and executiv...