Technical Account Manager (Network & Security)

Technical Account Manager – Network & Security

Location: Mumbai (Kandivali East)
Experience: 8+ Years

Role Overview
Cloud4C is seeking an experienced

Technical Account Manager (TAM) – Network & Security

to drive

end-to-end technical ownership for enterprise customer .
This role is critical to ensuring

service excellence, operational stability, and continuous optimization

across Cloud4C’s managed network and security platforms. The TAM will serve as the

primary technical authority and trusted advisor

for assigned customer accounts.

Key Responsibilities
Assume full technical ownership of assigned customer account.
Act as the

single technical point of contact , interfacing with customer stakeholders and teams.
Lead and govern

major incidents, escalations, RCA, and corrective/preventive actions
Ensure architectural integrity and policy compliance across:
Enter...