Job Description
As a Technical Account Manager for Onboarding Customers at Smartly, you will…
Serve as the primary technical point of contact during client onboarding
Support clients in integrating the Smartly platform with ad accounts
Review campaign setups and provide strategic recommendations to ensure optimal configuration and performance
Be the overall resource management. Manage end-to-end campaign delivery process:
Do daily engagement and collaboration with internal teams
Create report and provide insights for campaigns
Complete activities according to best practice and standard operating procedures
Self-management of time and tasks, prioritising activities to meet deadlines
Own campaign delivery communication between production, account managers, and clients from briefing, production, QA, to campaign launch and reporting/optimization
Confirm and manage timelines and TAT, flag to account managers if timelines are not achievable
QA and ensure overall quality of c...
Serve as the primary technical point of contact during client onboarding
Support clients in integrating the Smartly platform with ad accounts
Review campaign setups and provide strategic recommendations to ensure optimal configuration and performance
Be the overall resource management. Manage end-to-end campaign delivery process:
Do daily engagement and collaboration with internal teams
Create report and provide insights for campaigns
Complete activities according to best practice and standard operating procedures
Self-management of time and tasks, prioritising activities to meet deadlines
Own campaign delivery communication between production, account managers, and clients from briefing, production, QA, to campaign launch and reporting/optimization
Confirm and manage timelines and TAT, flag to account managers if timelines are not achievable
QA and ensure overall quality of c...
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